Frequently Asked Questions

What is the shipping cost?

We offer free UK mainland delivery.

How I can pay?

We accept PayPal and Credit / Debit Card. We are using Shopify Payments and PayPal Checkout options.

What are the shipping terms?

All the packages are dispatched within the same day if the orders are made and payments are cleared by 11 am between Monday to Friday. Business days do not include Weekends & Public Holidays. Pick-up service is not available.

What is your Return Policy?

We offer an exchange or refund within 14 working days after you purchase the item. If there is damage to the item or missing parts, you must let us know within 48 hours after receiving the item. Please note that the item must be returned undamaged, unused & in its original package. Please note that the buyer will be responsible for the cost of the postage if the item needs to be returned. To return your product, you should mail your product to: 64 White Lodge Close, London, TW7 6TH, United Kingdom.